Reputation Hygiene


Recently I was about to have a first meeting with someone.

They were late. When they arrived, they gave no reason.

Thought of the term “reputation hygiene”, as with only a little focus and attention our reputation is maintained and built upon, yet if we allow it to be sullied, it can be difficult to restore.

A few simple tips, then around reputation hygiene:

  1. Be on time. Seriously. Be on time.
  2. Be polite. Always. No exceptions.
  3. Answer emails within one working day.
  4. If you are wrong, apologise. Oh, and ask what you can do to make it right.
  5. Say thank you, and mean it.
  6. Say what you are going to do and do what you are going to say.

I could continue, but you get the gist.

Also published on Medium.

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