Changing ways of working is caught not taught. It takes experimentation, practice, reflection, improvement and persistence.
I saw the image above and this phrase recently in the latest “Friction Free” newsletter from Dr. Carrie Goucher of Fewer Faster Bolder entitled “I managed to improve meetings in my highly skeptical team and so can you”
I particularly love the phrase “caught, not taught“, As I wrote in “Nothing happens until somebody feels something“:
Change comes from feelings, not rationality.
Feelings connect us to why we would choose to change.
I see organisational change so often approached as a rational and structured process.
That is clearly part of it, but it will only drive full value if you have the patience to first slow down, to take time to allow everyone to connect to what change does and will feel like.
This is often an uncomfortable space. After all, businesses don’t “do” feelings, or if they do, it is often at a surface level.
However, the deeper you can connect to feelings, brave though that is, the faster you can accelerate through the change implementation, as everyone is aligned and connected to WHY they are part of that change.
“When you get clear on the WHY, the HOW is easy”
Carrie’s focus in her post was on changing the way her company did meetings, but everything she says can also be applied to any change in an organisation, and, as she says at the end of her post:
Hold your nerve. Be patient. Trust the process.