On a Zoom Meeting yesterday morning with a brilliant and valued friend in Scotland, we both agreed that this is a time for businesses to focus on simply being there for their clients and customers, and to do this from the power of coming from their Purpose and Values. As he put it, this is a time to “create your future story now”.
This reminded me of an absolute favourite quote I often use when coaching leaders, one that has never felt more relevant.
People will never forget how you made them feel, so create your future story now.
