I get my best ideas from listening to people. Fortunately, that’s my job.
I like to say that people are my library, and my daily writing practice is a way to discover what’s in it: new ideas, inspiration, wisdom, and a little whimsy for good measure. As your humble librarian I invite you to check out a new idea every day. No late fees ever.
In the early 1990s, we saw the beginnings of the widely available internet. Dial up only, super slow, very expensive.
At one point I read an article in, I recall, Time Magazine, about the explosion of use of the internet by people, often older generations, seeking to research their genealogy using the new resources available.
In the article, I read that Scotland was one of the world leaders in making such registers of births, marriages and deaths open to the public via the internet.
The General Registry of Scotland had partnered with a business called Scotland Online, and they’d even already set up online payments along with this public / private joint partnership. World leading indeed!
My family is largely from Scotland, so my natural curiousity had me, sitting in the Cayman Islands, go online and pay and search records and research my father’s side of the family (reasonably easy, as our surname is not that common), and within literally minutes I could track this back to the 1700s!
I then went online to some bulletin boards (some may remember those!) and found a member of the family from the tree about three generations ago. They had also been researching my great-grandfather and had a fascinating story to tell around his funeral.
Now, my grandfather was still alive at this time, so I planned a trip to visit him a few months later in the Isle of Lewis in the Outer Hebrides. I’d never asked him about the family, but this time we sat down several times and he told me tales from his childhood.
He then died shortly afterwards, quite suddenly.
What if I’d not asked him?
What information may not have been passed down to the next generation?
“Never make a point without telling a story, and never tell a story, without making a point”
~ Ed Percival
Another lesson from the master, Ed Percival.
A hugely important part of leadership is about engaging your people.
People connect to stories, so don’t just give them logic and rationale, tell them stories.
This week I started interviewing leaders from around the world and gathering their leadership lessons for the book I am writing on #OpenLeadership. In each interview, I ask them for stories and have already had the #goosebumps experience in listening to them. (more…)
Today I sit on my terrace early in the morning, preparing in my own way for coaching calls with two new clients from an organisation I am supporting as they bravely transform.
While sitting quietly as I tend to do before such calls, I opened my online notes of “things to read, watch, listen to” when I have this kind of space, somehow serendipitously choosing to watch a TED Talk by Amanda Palmer called “The Art of Asking”
So, a “Tom-ism” is: “A leader is someone others choose to follow”
If you make someone follow you, you are a boss, not a leader. If you ask them to follow you and they choose to, things are very different. In addition, those first followers are truly important, as once they follow you, others join them. The more enthusiastic your followers, the more others follow you, and then you have a movement.
Asking people versus making them is more powerful, but why would people choose to do what you ask? The answer is because you have connected to them and we all crave connection.
Amanda Palmer’s superpower is connecting with people, she has done this her whole life, it is her supreme gift. (more…)
Up until about a month ago, once a week I posted “Writing I Love”, then chose to stop setting a regular schedule for it and simply to allow #Flow, with that last post being one I wrote the day Anthony Bourdain died.
“We’re all lonely for something we don’t know we’re lonely for.”
I love to read widely and be inspired by art and writing.
This week I read an article called “A Beginner’s Guide to Self-Awareness” and all of this lead me back to the favourite poem above by Rumi, The Guest House, which speaks to me about the bravery it takes to choose to be the truly open and vulnerable self it takes for self-awareness. (more…)
This article was linked to HR leaders and being brave and also applies to all of us. Bravery is a key component of leadership, including self-leadership, one I come back to over and over again in my writing.
This reminded me of a phrase that has helped me to keep stretching, keep seeking to grow, evolve, learn:
Perhaps it is the entrepreneur in me who not only is “risk tolerant” but feels that life is not meant to be lived in a pallet of muted pastels but in vibrant technicolour. Whatever the reason, I choose to work with leaders, businesses, organisations that are brave, that choose to stretch out of their comfort zone, are comfortable being uncomfortable.
Now, in my work I come across lots of senior HR leaders in large corporations and organisations, yet very rarely do I come across any that are truly brave, that look to stretch, seek the transformative change, go against the grain.
When I do find such leaders, I look to build relationships that last with them, to learn from them and to support them as they look to drive change for their employer, their people, their customers and other stakeholders.
Again and again, I have been to HR conferences where the talk is of the common complaint that, though people are the greatest asset, many HR leaders are not considered strategic, nor offered a true “seat at the table” in leadership teams, “C” Suites etc.
Unpopular as it may be to some, my belief is that a core reason is that so few will actually champion (and put their own careers on the line, if that is what it takes!) the brave initiatives and actions that need to be taken.
If you are an HR leader and reading this, I hope I am nudging you to consider that, however brave you are being, perhaps you could be a little (or a lot?) braver.
Why am I writing this today? Well, recently I read a short report from a top business school Darden at UVA, called “RETHINKING TALENT MANAGEMENT: A BRAVE NEW WORLD“, pdf download here. The conclusion of the report reads (bold highlights added are mine) :
CONCLUSION: BE BRAVE Leaders in talent management have a choice: they can hold on to the past, or they can embrace the new. How does one know when to change and when to stay the course? Here’s one thing we know will be universally true: playing it safe isn’t an option anymore. Organizations are changing too rapidly. In order to keep pace, leaders will need to find the courage to let go of some old approaches and pioneer new ones. Taking an agile approach to innovating and customizing talent programs with the focus on customer needs (employees and leaders) – and not HR needs – is a solid method to enter this brave new world.
This is an excellent report drawn from fifty interviews with key HR leaders, highlighting “big trends” and “big questions”, and looking at what needs to happen to adapt to change.
However, and it is a big “but”, of those interviewed, only between about 10% and 25% of those interviewed are actively taking each of the number of steps enumerated in the report as being needed to address these big trends and big questions.
Those big trends and biq questions are shown below. For more, review the report.
My question today for HR leaders (and resonant for all leaders who see these “big trends” and feel they will inpact their organistion) is simply this.
“Patience, my friend, is when nothing happens and you are ok with it.”
I loved this. That friend also noted to me that in so many areas of life (including in my roles with clients as a sounding board, coach etc) I am patience personified, yet I’m a human and we all have our gaps, and in one or two areas of life I can be pretty impatient.
This counsel was and is most valuable, and it also had me think about patience for leaders. (more…)
“We’re all lonely for something we don’t know we’re lonely for.”
~ David Foster Wallace
Early morning, awake and reading a lovely book by Matt Haig called “The Humans“. As I read, I am stopped and mesmerised by this beautiful quote in the book from David Foster Wallace.
When “DFW”s masterwork of a novel, “Infinite Jest” came out, the sheer size of the hardback book was epic, yet I voraciously devoured all 577,608 words of it (most works of fiction are well under 100,000 words), mesmerised by the genius of DFW.
Yet, with all of his ability to captivate with a magnum opus, somehow when I read this short sentence it stops me in my tracks. I am not thinking, rationalising, something about it simply stops me in the beauty and depth of expression made so concisely.
What does this say to me about how we humans receive and interpret information?
What can leaders and others who have as their key role to understand, communicate, engage, enrol others learn from such art?
A while ago I heard someone coin the term “professional friend”.
I loved the designator “professional friends”, as they aren’t involved in each other’s personal lives, simply have been meeting up for several years each month for a full day as a business owners peer group. Through that experience, they have built close bonds.
This group has a clear sense that they would be there for each other whenever needed, whether that be for investment, support around their business, support personally. They already have, including investing in each other’s businesses when needed.
This makes them friends. The term professional friends came out of a conversation at their annual retreat where they recognised that they aren’t involved in each other’s personal lives at all, they keep it in that context of supporting each other in their roles ad business owners and leaders.
In your work, your business, who are your Professional Friends?
Perhaps first look more at how we define the word Friend? (more…)
When I was a young Chartered Accountancy student I had an old MG Midget just like this one. A tiny little car (and yes, somehow I fit in it!), it had a faulty starter motor, so I became very familiar with push starting it. As a relatively big and strong guy with a small car, I could do this myself and often had to!
One thing I remember most was that it took a LOT of effort to get the car moving from a standing start, but once it was rolling it was easy to keep going and even to push faster. (more…)